As the end of summer approaches, my attention has naturally turned to the beginning of a new school year. There are supplies to be purchased, new teachers to meet, and schedules to coordinate. My thoughts, however, have been focused less on the tangible activities related to a new school year and more on the growth of my children.
This growth becomes particularly evident in light of the milestones they are reaching. The first day of kindergarten, new classes and subjects, rapidly increasing grade numbers. The progress is much easier to see when there are clear markers that can be observed, as opposed to the progress during the school year that often goes unnoticed.
Most people agree that one of the keys to organizational success is having an engaged workforce.
Over the years, the understanding and terminology around employee engagement has shifted. From employee satisfaction in the 1970’s and 80’s, to employee commitment, then employee engagement, and now sustained engagement.
Despite these changes in understanding, the basic approach is still the same. Use some form of employee survey to gather the opinions and thoughts of your team, develop an action plan to address deficiencies, rinse, and repeat.
Unfortunately, the results have been similarly stagnant. Despite decades of work, employees are still remarkably disengaged. According to a 2013 Gallup poll, only 13% of employees worldwide are engaged at work.
Why is that?