A few years ago I had the chance to go on a whitewater rafting trip with some friends. Before we were ever allowed in the water, our guide spent a significant amount of time with us discussing safety rules and rafting techniques. He explained what we were to do, when to do it, and why it was important. We practiced responding to commands and ducking into the boat.
He wanted to make sure that when we were in the middle of a large rapid, we would all be on the same page, and respond appropriately.
Organizations face similar challenges every day. How do you ensure that everyone on your team is headed in the same direction? How do you make sure they are prepared to work as a team and respond appropriately when the heat is on.