Creating a Culture of Continuous Improvement

Improvement is more than tools or projects. Learn the leadership behaviors necessary to create a culture of continuous improvement and unleash the power of your team.

Category 1

Build a Culture of Continuous Improvement

Welcome to the Improving Leadership Blog. I’m looking forward to generating some interesting conversations about the role of leaders in building an improvement-oriented culture. In this first post, I’d like to introduce you to the basic framework that I will be using to generate discussions. This should provide you with a general idea of the

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I often find myself working on household projects and reaching a point where I must make a decision: Should I take the time to get the right tool for the job or will I make do with what I have at hand? One example of this situation has stuck with me for quite some time.

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Several years ago, two independent organizations set off on journeys to transform their cultures. Both organizations wanted to move from environments that valued protecting the status quo and were resistant to change to cultures in which change was rapid, structured, and pervasive. They both got off to a good start by clearly identifying their organizational philosophy.

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Category 2

Leadership Behaviors

A number of years ago I met with several leaders to determine a strategy for improving the performance of their operations. The discussion started with the high-level goals of the organization and the general direction of the team. As the conversation continued, the topics became very granular, with even minute process details being dictated by

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I recently drove by a local business that had a sign out front advertising that they are “Now Hiring Leadership.” That struck me as an odd phrase. What exactly does it mean? Leadership is difficult to define and multifaceted, so I’m not really sure what aspect they are referring to. Are they looking for people

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Six years ago I signed up to run my first half marathon. At the time, my goals were to raise money for charity and to try something I had never done before. I didn’t really enjoy running. In fact, I don’t think I had ever run more than a mile continuously, but I was motivated

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Category 3

Philosophy and Tools

Are you a direct route or a scenic route person? If you have ever been on a road trip with a group of people different from yourself, you have likely experienced the headaches that can result.  Even though you are in agreement on the final destination, they way in which you desire to get there

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Most people agree that one of the keys to organizational success is having an engaged workforce. Over the years, the understanding and terminology around employee engagement has shifted. From employee satisfaction in the 1970’s and 80’s, to employee commitment, then employee engagement, and now sustained engagement. Despite these changes in understanding, the basic approach is

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As the end of summer approaches, my attention has naturally turned to the beginning of a new school year. There are supplies to be purchased, new teachers to meet, and schedules to coordinate. My thoughts, however, have been focused less on the tangible activities related to a new school year and more on the growth

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